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Meet the NOSS Team

Picture of Dani Chilson

Dani
Chilson

Owner/Founder
dani@nossllc.com

Danielle Chilson

Danielle (Dani) Chilson assisted in the development of the Sound Response Program at the University of Wisconsin Madison's Waisman Center in 2002. In 2007, she co-founded NOSS to provide a similar, best-practice services to individuals residing outside of Dane County, WI.
Dani was interested in working with people with disabilities at an early age. She has a family member with a permanent injury from war and assisting them throughout her life led her to a career in the disability field. Dani has dedicated her educational and vocational interests to developing a value system, advocating full inclusion, for people with disabilities.
In addition to her busy schedule, she is an active guardian for a gentleman with autism in Madison.
Dani stays young chasing after her son, AJ, and her daughter, Gabi. In the free time that is left, she enjoys playing kickball, taking part in trivia contests, and spending time with the rest of her family.
Senior Outreach Specialist - University of Wisconsin's Waisman Center Sound Response Program (2002-2015)

Bachelors of Science in Rehabilitation Counseling Psychology - University of Wisconsin Madison

Masters of Science in Rehabilitation Psychology - University of Madison Wisconsin
Picture of Chris Patterson

Chris
Patterson

Owner/Founder
chris@nossllc.com

Chris Patterson

Chris Patterson assisted in the development of the Sound Response Program at the University of Wisconsin Madison's Waisman Center.
Having grown up with a sister that has a developmental disability, Chris brings a wealth of experience to our Night Owl Support Systems team. Chris continues to demonstrate a strong desire to provide independence for people with developmental disabilities.
Chris worked at Wisconsin Badger Camp for four summers starting in 1996, and now serves as a member of the Wisconsin Badger Camp Board of Directors. In 2001 he began working with the Crisis Response team and is also a member of Access to Community in Dane County, WI.
Chris resides in Oregon, WI with his wife and two sons. He enjoys coaching his sons' basketball teams, playing basketball and golf, and spending time with his family.
Outreach Specialist - University of Wisconsin's Waisman Center Sound Response Program

Bachelors of Science in Recreational Therapy - University of Indiana

Masters of Social Work - University of Wisconsin Madison
Picture of Duane Tempel

Duane
Tempel

Owner/Founder
duane@nossllc.com

Duane Tempel

Duane is one of the founders and co-owners of Night Owl Support Systems, LLC. Duane is a firm believer that each and every person should live as independently as possible, a belief which is exemplified through his work.
Duane was instrumental in the development of the Sound Response Program at the University of Wisconsin Madison's Waisman Center.
Duane began his career in 1980 working with children with disabilities at St. Francis School for Exceptional Children in Freeport, IL. That experience would shaped him, nurturing his quest to work with people to live their best life. Not just for the day but assisting people with developing skills that would offer them the opportunity to reach new levels of independence.
Duane and his wife Elizabeth call Wisconsin their home. He can often be found in Sun Prairie, WI playing Old Buzzard's Hockey League, kayaking, or bicycle riding. As a once-competitive swimmer, he can also be found playing water polo, swimming, or coaching in his spare time.
Senior Outreach Specialist - University of Wisconsin's Waisman Center Sound Response Program (2002-2015)

Bachelors of Science in Psychology/Mathematics - University of Wisconsin Platteville

Masters of Science in Rehabilitation Psychology - University of Madison Wisconsin
Picture of Tom Stowe

Tom
Stowe

Director of Operations
tom@nossllc.com

Tom Stowe

Tom Stowe began his career in the United States Senate working for the chairman of the Senate Select Committee on Aging. There, he cultivated a knowledge of the issues affecting the elderly and worked to call Congress' and the nation's attention to many problems affecting older Americans.
Tom moved to the Madison, WI area in 2016 and began working in the field of electronic medical records at Epic Systems. Here, Tom would develop his understanding of healthcare delivery and administration, working with a wide range of organizations from community clinics to large research institutions.
Tom looks forward to each day at NOSS where he can bring his experience and enthusiasm to aid a dignified and independent life for the people that NOSS supports.
Tom enjoys living in the Madison area and spends his free time outdoors hiking the Badger Trail, growing hibiscus plants, and snuggling up with his cats and a good book.
Bachelors of Arts in Political Science, Minors in Mathematics and Economics
Picture of Aaron Samuel

Aaron
Samuel

Director of Consumer Relations
aaron@nossllc.com

Aaron Samuel

Aaron Samuel started working in the disability field while attending the University of Wisconsin Madison in 1990. He spent nineteen years providing and managing residential services.
Aaron brings his experience and knowledge working with families and guardians to the NOSS team. Aaron has worked with individuals who use electronic monitoring and as a professional monitor for the Sound Response Program since 2006 and has been directly involved with the technology and those who use it.
Aaron also serves on the Quality Assurance Board of Dane County where best practice issues are commonly decided on.
In his spare time, Aaron enjoys spending time with his wife, son, and daughter.
Professional Monitor - University of Wisconsin's Waisman Center Sound Response Program

Studied Engineering - University of Wisconsin Madison
Picture of Anne Bull

Anne
Bull

Senior Consumer Relations Specialist
anne@nossllc.com

Anne Bull

Anne started working in the supported living field when she moved to Madison in 1998. Since that time, she has worn many hats.
She began working as a Direct Support Professional and moved on to management. She is no stranger to providing remote supports; she began working at the Sound Response program in 2009 and would make the transition from Sound Response to Night Owl in January 2016 and move into her current position as the Systems Consumer Relations Specialist in 2018.
Anne brings her compassion and experience working with individuals, their families, and their teams to Night Owl.
In her spare time, Anne can be found relaxing with her two cats. She is a self-professed bird nerd and enjoys spending time in nature. Anne also has a passion for music and plays bass guitar in a local band.

Picture of Jennifer Niemet

Jennifer
Niemet

Consumer Relations Specialist
jen@nossllc.com

Jennifer Niemet

Jennifer moved to the Madison area in 2018. She attended Southern Illinois University where she received her BS in Public Relations/Communications with minors in Psychology and Sociology.
Before landing in Wisconsin, she lived in Crystal Lake, IL. She worked in the healthcare field as a medical assistant & phlebotomist. Working in a family practice proved to be extremely rewarding as she provided care for people ages 9-days-old to 99-years-old! Making herself available to others in need has always been her passion.
She joined Night Owl in 2019 extremely excited to provide support to individuals in a whole new way. Joining the Consumer Relations team and being part of such an innovative company is an opportunity for which she is grateful.
She enjoys photography, music, wildlife, and at times can be found fostering a ridiculous number of rescue dogs and puppies looking for their forever homes. She has four amazing kids and four (almost five) "beautiful grandkiddos."

Picture of Jesse Elmer

Jesse
Elmer

Director of Technology
jesse@nossllc.com

Jesse Elmer

Jesse Elmer started working with people with disabilities in the summer of 2005 at Wisconsin Badger Camp, where he still volunteers today. Badger Camp provides a unique camping experience for people with disabilities and accepts individuals of all levels of abilities.
Enjoying his experience at Badger Camp, Jesse began working vocationally as a job coach in the Madison area. In 2006, Jesse began working for the Sound Response Program as a professional responder where he was quickly promoted to Response Coordinator.
Jesse brings a methodical approach and attention to detail that allows the NOSS team to operate seamlessly. Jesse designs, develops, and implements the technology, software, and other technical details that makes NOSS work.
Jesse is an avid reader and movie buff and he enjoys live music. He also occasionally likes to play bad golf.
Professional Monitor - University of Wisconsin's Waisman Center Sound Response Program

Bachelors of Science in Psychology - University of Wisconsin Platteville
Picture of Veronica Polacek

Veronica
Polacek

Senior Systems & Administrative Specialist - veronica@nossllc.com

Veronica Polacek

Veronica has been working with people with disabilities since 1997. Veronica spent much of her time working in various capacities in Dane County, Wisconsin. She began as a Direct Support Professional and her commitment and passion to help people with disabilities become more independent would propel her to roles as Supervisor, Program Director, and now into her current role at Night Owl as the Systems Administration Specialist.
Veronica and her family reside in Dane County, WI. She is our resident Hula Hoop expert.

Picture of Michael Doucette

Michael
Doucette

Director of Development
michael@nossllc.com

Michael Doucette

Michael Doucette moved to the Madison, WI area in 2010 and began working in the world of Healthcare IT at Epic Systems. With a focus in the business arena and building on his healthcare experience, Michael would develop a strong background in understanding systems and administration around medical models and would continue his professional growth at various firms in the Madison area.
A consummate 'people person,' Michael has had the chance to work with people from all walks of life at companies big and small, helping to build relationships along the way. Apart from forming interpersonal connections, Michael excels at business development, presenting, and demoing and has a strong interest in public speaking.
Michael is excited to bring his expertise to NOSS. His passion and commitment to building and developing relationships will offer a strong dynamic to the people and families whom NOSS supports.
Michael calls Madison his home and in his spare he fosters shelter dogs, plays ice hockey, and annoys his loved ones with puns and bad jokes - all of which provide him with much joy.
Bachelors of Science in Business Management - Rochester Institute of Technology

Masters of Business Administration in Marketing and Sales - Rochester Institute of Technology
Picture of Ben Richter

Ben
Richter

Director of Development
ben@nossllc.com

Ben Richter

Ben was born and raised in Lafayette, IN, where both of his parents worked in the disability services industry. This had a profound effect on his understanding of people with different needs and abilities. From developing friendships with the people his parents helped to serve or volunteering at the annual Christmas party for individuals served, Ben spent his formative years steeped in the world of disability services.
Ben began his work with remote supports straight out of college. Having graduated from Ball State University with a degree in Philosophy, he joined Rest Assured in 2018 as an Assistant Technician. He worked his way up to Communications coordinator, developing a strong understanding of remote supports, the intersection of tech and human services, and government relations. Aside from a strong knowledge of disability technology, Ben excels at business process development, graphic design, business to business communication, and marketing.
Ben is thrilled to have the opportunity to apply these skills for Night Owl, helping to promote and expand their remote supports services across the country.
Ben currently resides in Indianapolis, IN. Where, in his free time, he likes to read, watch baseball, and spend time with his family.
Bachelors of Science in Philosophy - Ball State University
Picture of Brenda Pester

Brenda
Pester

Consumer Relations Specialist
brenda@nossllc.com

Brenda Pester

Ben was born and raised in Lafayette, IN, where both of his parents worked in the disability services industry. This had a profound effect on his understanding of people with different needs and abilities. From developing friendships with the people his parents helped to serve or volunteering at the annual Christmas party for individuals served, Ben spent his formative years steeped in the world of disability services.
Ben began his work with remote supports straight out of college. Having graduated from Ball State University with a degree in Philosophy, he joined Rest Assured in 2018 as an Assistant Technician. He worked his way up to Communications coordinator, developing a strong understanding of remote supports, the intersection of tech and human services, and government relations. Aside from a strong knowledge of disability technology, Ben excels at business process development, graphic design, business to business communication, and marketing.
Ben is thrilled to have the opportunity to apply these skills for Night Owl, helping to promote and expand their remote supports services across the country.
Ben currently resides in Indianapolis, IN. Where, in his free time, he likes to read, watch baseball, and spend time with his family.
Bachelors of Science in Philosophy - Ball State University
Picture of Penny Mata

Penny
Mata

Missouri Representative
penny@nossllc.com

Penny Mata

Penny joined the Night Owl team in August of 2014 after she retired from over twenty-two years of dedicated service with the State of Missouri, the Kirksville Regional Office, Department of Mental Health. During her time at the Regional Office, she assisted Night Owl in obtaining a contract with the state for our services. She was very impressed by the relationships the staff at Night Owl developed with the individuals they support, promoting independence to individuals living in their own home while ensuring their safety and security. She was happy to become a team member after she retired.
Penny has worked with individuals with intellectual and developmental disabilities her entire adult working life. From Chicago, IL, where she worked for Northern Suburban Special Recreation Association, to the West Coast where she worked for TERI, Inc. in residential and day programs. Her goals has always been to support individuals to have the best life possible.
Penny has two grown children and three grandchildren, and loves to visit them whenever possible. She enjoys gardening, going to auctions, antiquing, sewing, and doing creative projects.
Bachelor's of Science - Recreational Therapy, Northwest Missouri State University, Maryville, MO.

Paralegal Certificate - Litigation, University of San Diego, San Diego California.

Danielle 'Dani' Chilson

Close icon
Danielle (Dani) assisted in the development of the Sound Response Program at the University of Wisconsin Madison’s Waisman Center in 2002. In 2007, she co-founded NOSS to provide a similar, best practice service to individuals residing outside of Dane County, WI.

Dani was interested in working with people with disabilities at an early age. She has a family member with a permanent injury from war and assisting the family member throughout her life led her to a career path in the disability arena. Dani has dedicated her educational and vocational interests to developing a value system, advocating full inclusion, for people with disabilities.

In addition to her busy schedule, she is an active guardian for a gentleman with autism in Madison.

Dani stays young chasing after her son, AJ, and her daughter, Gabi. In the free time that is left, she enjoys playing kickball, taking part in trivia contests, and spending time with the rest of her family.
Senior Outreach Specialist - University of Wisconsin Madison Waisman Center Sound Response Program (2002-2015)

Bachelors of Science in Rehabilitation Counseling Psychology - University of Madison Wisconsin

Masters of Science in Rehabilitation Psychology - University of Wisconsin Madison

Chris Patterson

Close icon
Chris Patterson assisted in the development of the Sound Response Program at the University of Wisconsin Madison's Waisman Center.

Having grown up with a sister that has a developmental disability, Chris brings a wealth of experience to our Night Owl Support Systems team. Chris continues to demonstrate a strong desire to provide independence for people with developmental disabilities.

Chris worked at Wisconsin Badger Camp for four summers starting in 1996, and now serves as a member of the Wisconsin Badger Camp Board of Directors. In 2001 he began working with the Crisis Response team and is also a member of Access to Community in Dane County, WI.

Chris resides in Oregon, WI with his wife and two sons. He enjoys coaching his sons' basketball teams, playing basketball and golf, and spending time with his family.
Outreach Specialist - University of Wisconsin Madison Waisman Center Sound Response Program (2002-2015)

Bachelors of Science in Recreational Therapy- University of Indiana

Masters of Social Work - University of Wisconsin Madison

Duane Tempel

Close icon
Duane is one of the founders and co-owners of Night Owl Support Systems, LLC. Duane is a firm believer that each and every person should live as independently as possible, a belief which is exemplified through his work.

Duane was instrumental in the development of the Sound Response Program at the University of Wisconsin Madison's Waisman Center.

Duane began his career in 1980 working with children with disabilities at St. Francis School for Exceptional Children in Freeport, IL. That experience would shaped him, nurturing his quest to work with people to live their best life. Not just for the day but assisting people with developing skills that would offer them the opportunity to reach new levels of independence.

Duane and his wife Elizabeth call Wisconsin their home. He can often be found in Sun Prairie, WI playing Old Buzzard's Hockey League, kayaking, or bicycle riding. As a once-competitive swimmer, he can also be found playing water polo, swimming, or coaching in his spare time.
Senior Outreach Specialist - University of Wisconsin Madison Waisman Center Sound Response Program (2002-2015)

Bachelors of Science in Psychology/Mathematics - University of Wisconsin Platteville

Masters of Science in Rehabilitation Psychology - University of Madison Wisconsin

Aaron Samuels

Close icon
Aaron Samuel started working in the disability field while attending the University of Wisconsin Madison in 1990. He spent nineteen years providing and managing residential services.

Aaron brings his experience and knowledge working with families and guardians to the NOSS team. Aaron has worked with individuals who use electronic monitoring and as a professional monitor for the Sound Response Program since 2006 and has been directly involved with the technology and those who use it.

Aaron also serves on the Quality Assurance Board of Dane County where best practice issues are commonly decided on.

In his spare time, Aaron enjoys spending time with his wife, son, and daughter.
Professional Monitor - University of Wisconsin Madison Waisman Center Sound Response Program

Studied Engineering - University of Wisconsin Madison

Jesse Elmer

Close icon
Jesse Elmer started working with people with disabilities in the summer of 2005 at Wisconsin Badger Camp, where he still volunteers today. Badger Camp provides a unique camping experience for people with disabilities and accepts individuals of all levels of abilities.

Enjoying his experience at Badger Camp, Jesse began working vocationally as a job coach in the Madison area. In 2006, Jesse began working for the Sound Response Program as a professional responder where he was quickly promoted to Response Coordinator.

Jesse brings a methodical approach and attention to detail that allows the NOSS team to operate seamlessly. Jesse designs, develops, and implements the technology, software, and other technical details that makes NOSS work.

Jesse is an avid reader and movie buff and he enjoys live music. He also occasionally likes to play bad golf.

Professional Monitor - University of Wisconsin's Waisman Center Sound Response Program

Bachelors of Science in Psychology - University of Wisconsin Platteville

Tom Stowe

Close icon
Tom Stowe began his career in the United States Senate working for the chairman of the Senate Select Committee on Aging. There, he cultivated a knowledge of issues affecting the elderly and worked to call Congress' and the nation's attention to many problems affecting older Americans.

Tom moved to the Madison, WI area in 2016 and began working in the field of electronic medical records at Epic Systems. Here Tom would develop his understanding of healthcare delivery and administration, working with a wide range of organization from community clinics to large research institutions.

Tom looks forward to each day at NOSS where he can bring his experience and enthusiasm to aid a dignified and independent life for the people that NOSS supports.

Tom enjoys living in the Madison area and spends his free time outdoors hiking the Badger Trail, growing hibiscus plants, and snuggling up with his cat and a good book.

Bachelors of Arts in Political Science, Minors in Mathematics and Economics

Michael Doucette

Close icon
Michael Doucette moved to the Madison, WI area in 2010 and began working in the world of Healthcare IT at Epic Systems. With a focus in the business arena and building on his healthcare experience, Michael would develop a strong background in understanding systems and administration around medical models and would continue his professional growth at various firms in the Madison area.

A consummate 'people person,' Michael has had the chance to work with people from all walks of life at companies big and small, helping to build relationships along the way. Apart from forming interpersonal connections, Michael excels at business development, presenting, and demoing and has a strong interest in public speaking.

Michael is excited to bring his expertise to NOSS. His passion and commitment to building and developing relationships will offer a strong dynamic to the people and families whom NOSS supports.

Michael calls Madison his home and in his spare he fosters shelter dogs, plays ice hockey, and annoys his loved ones with puns and bad jokes - all of which provide him with much joy.

Bachelors of Science in Business Management - Rochester Institute of Technology

Masters of Business Administration in Marketing and Sales - Rochester Institute of Technology

Ben Richter

Close icon
Ben was born and raised in Lafayette, IN, where both of his parents worked in the disability services industry. This had a profound effect on his understanding of people with different needs and abilities. From developing friendships with the people his parents helped to serve or volunteering at the annual Christmas party for individuals served, Ben spent his formative years steeped in the world of disability services.

Ben began his work with remote supports straight out of college. Having graduated from Ball State University with a degree in Philosophy, he joined Rest Assured in 2018 as an Assistant Technician. He worked his way up to Communications coordinator, developing a strong understanding of remote supports, the intersection of tech and human services, and government relations. Aside from a strong knowledge of disability technology, Ben excels at business process development, graphic design, business to business communication, and marketing. 

Ben is thrilled to have the opportunity to apply these skills for Night Owl, helping to promote and expand their remote supports services across the country. 

Ben currently resides in Indianapolis, IN. Where, in his free time, he likes to read, watch baseball, and spend time with his family.

Bachelors of Science in Philosophy- Ball State University

Krystle Schlimgen

Close icon
Krystle began her career of working with people with disabilities in 2008. Since that time, she has worked in a variety of capacities: as a live-in, as a job coach, in respite work, and various administrative positions.

Working for a company that provides remote supports is not new to Krystle. She previously began working with the Sound Response program in Dane County in 2011. In 2016, Krystle began full-time at Night Owl as an Administrative Specialist.

She brings a wealth of knowledge and enthusiasm to the program.

Krystle resides in the Madison area with her son and they can be found on weekends hiking and enjoying nature. She enjoys spending time with her family and laughing.

Veronica Polacek

Close icon
Veronica has been working with people with disabilities since 1997. Veronica spent much of her time working in various capacities in Dane County, Wisconsin. She began as a Direct Support Professional and her commitment and passion to help people with disabilities become more independent would propel her to roles as Supervisor, Program Director, and now into her current role at Night Owl as the Systems Administration Specialist.

Veronica and her family reside in Dane County, WI. She is our resident Hula Hoop expert.

Anne Bull

Close icon
Anne started working in the supported living field when she moved to Madison in 1998. Since that time, she has worn many hats.

She began working as a Direct Support Professional and moved on to management. She is no stranger to providing remote supports; she began working at the Sound Response program in 2009 and would make the transition from Sound Response to Night Owl in January 2016 and move into her current position as the Systems Consumer Relations Specialist in 2018. 

Anne brings her compassion and experience working with individuals, their families, and their teams to Night Owl. 

In her spare time, Anne can be found relaxing with her two cats. She is a self-professed bird nerd and enjoys spending time in nature. Anne also has a passion for music and plays bass guitar in a local band.

Brenda Pester

Anne started working in the supported living field when she moved to Madison in 1998. Since that time, she has worn many hats.

She began working as a Direct Support Professional and moved on to management. She is no stranger to providing remote supports; she began working at the Sound Response program in 2009 and would make the transition from Sound Response to Night Owl in January 2016 and move into her current position as the Systems Consumer Relations Specialist in 2018. 

Anne brings her compassion and experience working with individuals, their families, and their teams to Night Owl. 

In her spare time, Anne can be found relaxing with her two cats. She is a self-professed bird nerd and enjoys spending time in nature. Anne also has a passion for music and plays bass guitar in a local band.

Jennifer Niemet

Close icon
Jennifer moved to the Madison area in 2018. She attended Southern Illinois University where she received her BS in Public Relations/Communications with minors in Psychology and Sociology. 

Before landing in Wisconsin, she lived in Crystal Lake, IL. She worked in the healthcare field as a medical assistant & phlebotomist. Working in a family practice proved to be extremely rewarding as she provided care for people ages 9-days-old to 99-years-old! Making herself available to others in need has always been her passion.

She joined Night Owl in 2019 extremely excited to provide support to individuals in a whole new way. Joining the Consumer Relations team and being part of such an innovative company is an opportunity for which she is grateful.

She enjoys photography, music, wildlife, and at times can be found fostering a ridiculous number of rescue dogs and puppies looking for their forever homes. She has four amazing kids and four(almost five) "beautiful grandkiddos."

Penny Mata

Close icon
Penny joined the Night Owl team in August of 2014 after she retired from over twenty-two years of dedicated service with the State of Missouri, the Kirksville Regional Office, Department of Mental Health. During her time at the Regional Office, she assisted Night Owl in obtaining a contract with the state for our services. She was very impressed by the relationships the staff at Night Owl developed with the individuals they support, promoting independence to individuals living in their own home while ensuring their safety and security. She was happy to become a team member after she retired.

Penny has worked with individuals with intellectual and developmental disabilities her entire adult working life. From Chicago, IL, where she worked for Northern Suburban Special Recreation Association, to the West Coast where she worked for TERI, Inc. in residential and day programs. Her goals has always been to support individuals to have the best life possible.

Penny has two grown children and three grandchildren, and loves to visit them whenever possible. She enjoys gardening, going to auctions, antiquing, sewing, and doing creative projects. 

Bachelor's of Science -Recreational Therapy, Northwest Missouri State University, Maryville, MO.

Paralegal Certificate - Litigation, University of San Diego, San DiegoCalifornia.